Contact.

One address for everything — questions, bugs, licensing, billing. I read every email and normally reply within 2 business days.

What to contact who about

  • Support, bugs, pre-sales questions
    Email [email protected].
  • Lost licence key, activation problems
    Recover it yourself on the manage page, or email us if that doesn't work.
  • Refunds and cancellations
    Email us, or use paddle.net. Terms are on the refund policy page.
  • Invoices, VAT and payment disputes
    Handled by Paddle.com Market Ltd, our merchant of record — the fastest route is paddle.net.

Business details

Trading as
beranek.site
Legal name
Jan Beránek
Address
Za Strašnickou vozovnou 2428/20, 100 00 Prague, Czech Republic
Email
[email protected]
Merchant of record
Paddle.com Market Ltd, Judd House, 18–29 Mora Street, London, EC1V 8BT, United Kingdom